If you have a WordPress website and someone has suggested you look into a care plan, you might be wondering what you are actually paying for. Updates? Backups? Something more?
Here is a clear breakdown of what a good WordPress care plan includes and what each element does for your site.
Core WordPress updates
WordPress is updated regularly, as is the theme and the plugins your site runs on. These updates often include security patches that close known vulnerabilities. Leaving them unapplied is one of the most common reasons WordPress sites get hacked.
A care plan handles these updates for you, keeping everything current without you having to log in and do it yourself.
Security monitoring
Your site is scanned regularly for signs of malware, suspicious file changes, and known vulnerabilities. If anything unusual is detected, it is flagged and dealt with before it causes visible damage.
This is the kind of background protection most site owners never think about until they need it.
Daily backups
A fresh backup of your entire site is taken every day. This includes your database, your files, and your content. If something goes wrong, whether that is a botched update, a hacked site, or accidental deletion, you have a clean restore point.
Backups are only useful if they work. Your care plan should confirm that backups are running and tested, not just assumed.
Uptime monitoring
Your site is checked around the clock so that if it goes down, you find out quickly. Without monitoring, a site can be offline for hours before anyone notices, including you.
With monitoring in place, downtime is detected automatically and you are notified straight away.
Hosting
Our care plans include standard shared hosting. Your site is on fast, reliable servers with the technical maintenance handled for you. No separate hosting invoice, no configuration to manage.
Monthly reports
Each month you receive a summary covering updates applied, backup status, uptime, and any security checks. It gives you a clear record of what has been done and gives us a regular touchpoint to flag anything that needs attention.
We fix what updates break
This is one of the most valuable things we offer. Plugin and theme updates occasionally break something on your site, a layout issue, a broken form, or a feature that stops working. With a care plan, that is our problem to fix, not yours.
What the higher tiers add
Our Advanced Care and Complete Care plans include additional features on top of the core maintenance:
- Change requests: small updates to text, images, or content, billed in 20-minute blocks so nothing significant gets added to your workload
- Quarterly strategy call (Complete Care): a 30-minute call each quarter to review your site’s performance and plan what comes next
- Privacy policy from Termageddon: an automatically updated legal privacy policy worth £12 per month
- Spam protection from CleanTalk: blocks form spam and comment spam without the friction of CAPTCHA
- Image optimisation from ShortPixel: automatically compresses images to improve page speed
Which plan is right for you?
If you just need your site kept safe, fast, and up to date, the Essential Care plan at £34.99 per month covers the core. If you also want to make small changes without raising a project each time, Advanced Care at £59.99 makes more sense. And if you want the full picture with a strategy conversation each quarter, Complete Care at £89.99 gives you that.
Get in touch and we can talk through which option makes sense for your site.
